Appointments

 

Taking the first step, calling, is often the hardest.

Ellen will do her best to help you feel comfortable and answer all of your questions.

 

Raleigh Appointment Hours

10:00 to 5:30 Wednesday and Friday.

Chapel Hill Appointment Hours

10:00 to 5:30 Tuesday and Thursday

Hours are subject to change.

 

Please note that if you are late to your appointment, the session will still end at the scheduled time. If Ellen begins late or early, the session will run the full amount of time and end accordingly.

 

Schedule of Fees

Initial assessments are 80-minutes at a rate of $165.00.

Follow-up sessions are 50 minutes at a rate of $110.00. 

Written reports requested by you or required by health professionals or insurance companies are $50.00.

Telephone consultations that are five minutes or less are complimentary, up to 30 minutes a rate of $60.00 will be applied, beyond 30 minutes the regular session rates will apply.

 

Fees are subject to change with a 30-day in office notice.

 

Payment

Cash, checks, MasterCard and Visa are accepted.

Payment is due at time of appointment.

 

If you have forgotten to bring payment, Ellen will gladly reschedule your appointment. Questions about fees and payment should be discussed prior to or at the beginning of your appointment.

 

Fees for phone sessions and missed appointments should be mailed to Ellen Morrison, 5009-D Western Blvd., Raleigh, NC 27606-1767 or you may bring it to your next session if one is scheduled within the next 7 days. 

 

Any fees incurred for returned checks or any other costs associated with collection of fees will be the responsibility of the client.  A 10% late fee will be assessed monthly on any unpaid balance of 30 days or more.

 

Insurance Reimbursement

The client is asked to file for insurance reimbursement. Some insurance companies require prior approval and a physician’s referral in order to obtain reimbursement. Please contact your insurance company prior to your first appointment to obtain reimbursement details.  The appropriate paperwork for insurance reimbursement will be provided at each session, upon payment.

 

Phone Sessions

 

Phone sessions are available for clients who are out of town, have a crisis between regularly scheduled appointments, or during a natural disaster. For long standing clients who have a last minute emergency and cannot attend a scheduled session, a phone session may be requested at the scheduled time. For therapeutic reasons, Ellen may decline a last minute request to change from an office visit to a phone session. It is the responsibility of the client to initiate the call for a phone session. 

 

Cancellation Policy

 

24-hour cancellation notice is respectfully required.  You will be charged for the missed appointment unless notice of cancellation is received 24 hours in advance of the scheduled time.  This fee is waived in the case of emergency hospitalization or natural disasters. The fee for missed appointments is due within 7 days or at your next appointment, which ever comes first. 

 

If you repeatedly do not show for appointments or have repeated late cancellations, this may result in termination of Ellen’s services.